Privacy Policy for Your Delivery SaaS Platform

Effective Date: 01.01.2024

Last Updated: 03.12.2024

FTBI (“Company,” “We,” “Us,” or “Our”) owns and operates the website www.yourdelivery.ie  (the "Website"). The Website features our product called "Your delivery " accessible at www.yourdelivery.ie (the "Software"). The Software is offered as a SaaS solution on a subscription basis, as well as the "Mobile Application". The Website, the Mobile Applications, and the Software are hereinafter collectively referred to as the "Platform". (the “Platform”). The Platform provides delivery management services to streamline and optimize delivery operations for businesses.

We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with these regulations.

1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and sharing of personal data through our Platform. By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal data in the following ways:

Account Information

  • Name, email address, phone number, and company name when you create an account.
  • Delivery addresses and billing information.

Delivery Data

  • Information related to deliveries, including recipient names, addresses, contact information, and package details.

Payment Data

  • Billing details for subscriptions or transactions processed through our third-party payment processors.

Usage Data

  • IP address, browser type, operating system, and pages accessed while using the Platform.

Cookies and Tracking Technologies

  • Data collected through cookies for analytics and improving Platform functionality. See our Cookie Policy for details.

3. How We Use Your Information

We use the collected data to:

  • Provide delivery and tracking services.
  • Communicate with you about your account or deliveries.
  • Improve and optimize the Platform’s features.
  • Ensure compliance with legal obligations.

4. Sharing Your Information

We share data only when necessary:

  • Service Providers: Third parties assisting with payment processing, hosting, and analytics.
  • Legal Obligations: As required by law, regulatory authorities, or court orders.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales.

5. Your Rights

You have the right to:

  • Access, rectify, or erase your personal data.
  • Object to data processing or restrict its use.
  • Withdraw consent where processing is based on your consent.
  • Request data portability.

To exercise your rights, contact us at support@yourdelivery.ie.

6. Data Retention

We retain data only as long as necessary for:

  • Delivering services.
  • Complying with legal or regulatory requirements.

7. International Data Transfers

Your data may be transferred to countries outside your region. Such transfers comply with legal safeguards to protect your data.

8. Security

We implement industry-standard measures to protect your data but cannot guarantee absolute security.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the updated terms.

10. Contact Us

For inquiries, contact:

FTBI

Unit 7, Block 660,

Greenogue Business Plaza,

7 College Road,

Co. Dublin, Ireland, D24 F9WC

Email: support@yourdelivery.ie